Support
Need help with Pickles? Email support@picklesbabytracker.com and we'll get back to you as soon as we can. It helps to tell us your phone model and what you were trying to do.
Getting started
How do I add or rename a baby?
Tap the gear icon to open Baby Settings. You can add babies, change names and dates of birth, and set each baby's usual nap times there.
How do I log a feed, nap or nappy change?
Tap an empty spot on a baby's timeline, choose the event type and fill in the details. Drag an event to change its time, or tap it to edit or add notes.
What are the projected sleeps on the timeline?
Those are projected naps, based on the nap times in Baby Settings. They help you see the day ahead and aren't logged until you add them.
How do I see a summary of the day?
Tap a baby's name at the top of their timeline for today at a glance: naps, time since the last nap, the last medicine dose and totals for each event type.
Syncing phones
How do I sync with my partner's phone?
Open Sync on both phones. On one, tap "Show my pairing code"; on the other, tap "Scan a pairing code", or "Find phones nearby" and type the 6-digit code. Both phones must be on the same Wi-Fi network.
The other phone doesn't appear, or pairing fails
- Check both phones are on the same Wi-Fi network, not mobile data or a guest network.
- Keep Pickles open on both phones while pairing.
- On iPhone, make sure Pickles is allowed to use the local network: Settings › Privacy & Security › Local Network.
- Pairing codes expire after a few minutes. Show a new one and try again.
Is my data backed up?
Pickles keeps your data on your phones and doesn't upload it anywhere. If you lose or replace a phone, any phone you paired with still has a copy, and syncing with it again brings the data back. Pickles Pro can also export everything to a spreadsheet.
Pickles Pro
What's free and what's Pro?
Everything is unlocked for your first 7 days. After that, logging stays free and you can view the last 14 days. Pickles Pro is a one-off purchase that unlocks your full history, reports over 30 days and 3 months, and spreadsheet export. There's no subscription and no ads.
Does Pro cover my partner's phone?
Yes. One purchase covers up to 5 phones paired with the phone that bought it.
I bought Pro but it isn't unlocked
Open the Pro screen and tap "Restore purchase", signed in with the same Apple ID or Google account you used to buy it. If that doesn't work, email us.
How do I get a refund?
Refunds are handled by the store. For the App Store, go to reportaproblem.apple.com. For Google Play, see Google Play refunds.
Privacy
Pickles has no accounts, ads or tracking. Read the full privacy policy.